Terms & Conditions

This document governs access to and use of the website operated by INITWIN (referred to below as "we", "the company" or "the provider"). By accessing the site, you agree to these terms. If you do not agree, please do not use the site.

1. Identification details

The provider of the services presented on this site is INITWIN.
Email: contact@initwin.com

2. Purpose of the website

The site is informational and commercial in nature. It presents software development services, IT consulting, portfolio, blog articles, contact details and, where applicable, facilities for existing clients (accounts, projects, support tickets). Information on the site does not constitute a binding contractual offer but an invitation to negotiate, unless explicitly stated otherwise.

3. Use of the website

You agree to use the site lawfully and reasonably. In particular, it is prohibited to:

• access or attempt to access areas or data without authorisation;
• transmit illegal, defamatory, fraudulent or harmful content;
• disrupt the operation of the site (attacks, spam, excessive load, malware);
• copy, scrape or redistribute content without our written consent;
• use false identities in forms or when creating accounts.

We reserve the right to restrict or terminate access for users who breach these terms or applicable law.

4. User accounts

Certain features (e.g. client portal, authentication) may require an account. You are responsible for keeping your credentials confidential and for activity on your account. Notify us immediately at contact@initwin.com if you suspect unauthorised access.

We may suspend or delete inactive, compromised or non-compliant accounts, with reasonable notice where possible.

5. Forms, enquiries and communications

When you send us a message via the contact form, newsletter or other channels on the site, you declare that the information provided is accurate and that you are entitled to contact us. Our responses are informational; contractual relationships are established only through signed contracts or written confirmations agreed by both parties.

Response times may vary depending on volume. We do not guarantee uninterrupted availability of the site or responses within fixed deadlines, except for contractual obligations explicitly assumed in a services agreement.

6. Software services and service agreements

Software development, consulting, maintenance and other professional services are governed by separate contracts (proposal, statement of work, framework agreement, addenda). Site content (descriptions, case studies, indicative estimates) is informational and does not replace contractual documents.

Warranties, delivery timelines, prices, intellectual property rights in deliverables and confidentiality obligations are set out in the contract applicable to each project.

7. Intellectual property

Site content (text, images, logo, design, structure, site source code, articles) belongs to INITWIN or our licensors and is protected by copyright and trademark law. Temporary viewing and download for personal, non-commercial use without modification is permitted.

Any reproduction, distribution, republication or commercial use without our prior written consent is prohibited. Quoting blog articles is permitted with source attribution and a link to the original page.

8. User-generated content

If you submit comments, materials or feedback (including via forms or a client account), you grant us a non-exclusive, royalty-free licence to use, reproduce and adapt that content for providing services, improving products and commercial communication, to the extent permitted by law. You declare that you hold the necessary rights and that the content does not infringe third-party rights.

9. Third-party links

The site may contain links to external websites (partners, documentation, social networks). We do not control the content or policies of those sites and are not responsible for them. You access them at your own risk.

10. Personal data protection

Personal data processing is described in our Privacy Policy. Use of cookies is governed by our Cookie Policy. By using the site, you confirm that you have read these documents.

11. Newsletter and commercial communications

Subscribing to the newsletter requires a valid email address and, where applicable, consent for commercial communications. You may unsubscribe at any time via the link in the email or by contacting us. For transactional messages related to an account or contract, we rely on legitimate interest or performance of the contract, as applicable.

12. Site availability

We make reasonable efforts to keep the site available and secure, but we do not guarantee uninterrupted operation or absence of errors. Maintenance, updates or events beyond our control may cause temporary interruptions.

13. Limitation of liability

To the maximum extent permitted by law, INITWIN is not liable for indirect damages, loss of profit, loss of data or other harm resulting from use or inability to use the site, from informational content on the site or from third-party actions.

Technical information, cost estimates or blog examples are indicative; business decisions are yours. For contracted projects, liability is limited under the agreement between the parties.

14. Force majeure

We are not liable for failure to perform obligations caused by events beyond reasonable control (disasters, conflicts, major internet outages, acts of authorities, etc.), with an obligation to inform and resume activity as soon as possible.

15. Changes to the terms

We may update these terms to reflect legal, technical or service changes. The update date is shown in the page header. Continued use of the site after publication constitutes acceptance of the new terms. For material changes, we may display a notice on the site.

16. Applicable law and disputes

These terms are governed by Romanian law. Any dispute arising from or in connection with use of the site will be resolved amicably, and otherwise by the competent courts in Romania, in accordance with rules on subject-matter and territorial jurisdiction.

Consumers within the meaning of the law may benefit from statutory rights, including mandatory rules on territorial jurisdiction.

17. Final provisions

If any provision of these terms is held invalid, the remaining provisions remain in force. Failure to exercise a right does not constitute a waiver of that right.

18. Contact

For questions about these terms: contact@initwin.com or the Contact.

Related documents: Privacy Policy · Cookie Policy